Work Structuring


Work Structuring presents both a well developed theory and a practical, proven methodology for the creation of optimal organisational structures, based on team-working.

The Work Structuring approach was initially developed by Christian Schumacher in continuous process manufacturing in the chemical industry, at companies such as ICI, Philips, Reckitt & Coleman and others. It has since been used effectively in service organisations, such as hospitals, clinics, government departments and schools.  The adaptability of Work Structuring to these very different types of organisations is attributable to its basic process orientation.

Work Structuring is a bottom-up methodology that starts with the key processes which define an organisation’s reason for being. In business terms, these are the processes that create or deliver products or services which meet the needs of customers.

Because the Work Structuring methodology is process-based, and the decisions around how it is applied in practice are made by people working in and on the key processes, it is highly flexible and universally applicable.

The optimal organisation allows for the right number of people to be organised efficiently and effectively around key business processes in such a way that employees can be maximally productive and creative in their work. In contrast, a poorly-structured organisation will guarantee confusion and inefficiencies, as well as barriers to quality and continuous improvement.

Work Structuring is arguably the most effective and objective means for creating the optimal organisational structure. It  is significantly different from other restructuring approaches because: