Connected Performance™
While performance measurement remains an important topic, what really matters in organisations is performance delivery.
Operational performance improvement, in particular, depends not only on improving how the work gets done but also on how organisations are managed. Performance measurement and management can help in both respects.
For instance, our experience in working with over half of the ambulance services in mainland England and Wales – all implementing the same new software and management process – has given us some unique insights around performance delivery.
To read an earlier paper describing Connected Performance, please see below:
Connected Performance™ – Reprint (PDF, 268k)
To read the paper Alan Meekings submitted to the PMA Conference in Edinburgh in 2004, please see below:
Connected Performance™ – Paper for PMA (MS Word, 100k)
Comment from Paul Weald
Time April 21, 2011 at 6:46 am
Alan, you don’t have any registration process on your website to capture the details of people who download your white papers and materials. I think you are missing a trick here. Paul.