Specialists in Organisational Performance Management
At Landmark Consulting, we specialise in the field of organisational performance management.
Our approach delivers extraordinary results for our clients by building performance capability, including:
- Enabling timely, confident, high quality management decision-making
- Joining up thinking and action across all functions and levels of management
- Developing a connected, engaging, effective performance and learning culture
- One FTSE 250 client increased their anticipated profit by 42% within 12 months
- Another client developed the world’s first-ever, web-enabled service for connecting individuals in financial need to appropriate charitable and state help, within 12 months from a standing start
As one of our clients said, “We never thought our turnaround strategy would achieve such impressive results so quickly.” NHS Trust Chairman
To help our clients achieve exceptional outcomes of this ilk, we apply three complementary disciplines (sometimes alone, sometimes in combination):
Organisational Performance Improvement – our Connected Performance™ and Control Tower approaches ensure the right people at the right levels work in the right way and for the right reasons to increase the connectivity, quality and timeliness of decision-making and action. This not only delivers strategic progress and optimises operational and financial performance but also creates a genuinely agile, responsive, learning culture.
Organisation Design – we apply the proven Work Structuring approach to designing jobs, teams and management structures so as to boost value creation and minimise overhead costs.
Service System Transformation – our Lean Service Design approach gives organisations the systemic thinking, methods and skills needed to deliver improved customer experience and financial performance.
We believe the work we do for our clients is truly exceptional. However, the real test is not what we believe but what our clients actually say about our methodology and ways of working. For instance:
- “This now seems so obvious it’s amazing we never saw things this way before.” FTSE 250 Managing Director
- “Your approach has demonstrated its ability to address some deep-seated performance problems quickly and effectively.” Strategic Health Authority Director of Performance
- “I still don’t know how you did it, but bringing along my whole executive team to deliver our new vision and business model was stunningly helpful.” World-leading Travel Company Chairman